The Client Support Specialist provides support and assistance to the Social Determinants of Health (SDOH) program participants in establishing and maintaining the products and services related to the Health Current SDOH program. These efforts include providing support to the Help Desk team as Level 2 support, and coordinating with NowPow, the SDOH program vendor, in the escalation of issues to the vendors’ Level 2 and Level 3 support staff. This position is based in Phoenix, Arizona and requires local residency.
This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, Health Current Policies and compliance expectations.
Questions? Contact Jacob Proud and say you saw this posting through Hillel!
Jacob Proud, Senior Manager, Client Services